Wine PR Sinks to a New Low
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casacaudill said:
November 17, 2010 5:52 PM
As a PR person and a wine lover I apologize on behalf of my colleagues. Unfortunately, there are A LOT of really bad PR people and even more unfortunate, they give the lot of us a very bad name. Posts like yours are far too common across every industry and you'd think with the regularity of posts about how terrible PR people are saying exactly the same thing - regardless of the industry - that a whole lot of someones would get a clue.
Sadly, I can tell you from an insider's perspective that a lot of times you've got people who are incredibly junior and don't do a lot of reading putting together "press lists" based on databases and flimsy research, they then pass along those press lists to more junior employees (maybe 1-2 years of experience at this point) who, against the wishes of their bosses, send out a generic pitch to every single person on the list without stopping to actually figure out if the press list has the right people on it, and then once that's been vetted, take the information and put together something that is tailored for each individual person.
While a lot of this can be chalked up to laziness, some of it is also the client's fault - you see, they will know that your team has been pitching the press for the past hour and they expect immediate results, interviews, tweets, blog posts, etc. They don't care that it takes time to develop relationships and get the right information to the right people in the right way at the right time - they want results and they want it NOW. It's an ugly, vicious cycle and one that PR people who have been in the game for any length of time really want to see put to pasture, but we know it never will.
Anyhow, I'm a big fan of Dry Creek and I'm a long time reader (if not commenter) so I just wanted to share in the hopes that maybe you wouldn't hate all PR people. :-)
Kim (aka Wilma)
November 18, 2010 11:04 PM
Hi CasaCaudill,
I absolutely do NOT hate PR people; on the contrary, I consider most of them my colleagues and brethren. However, my experience as a blogger has definitely given me new insights. First and foremost (and you hit the nail on the head with this one) is the importance of forming relationships. If someone takes time to actually acquaint themselves with me (or someone far more influential than me, like a real wine writer) they have a much better chance of capturing my attention with one of their story ideas, providing that it is actually an interesting story idea that fits into my particular writing niche. But that's the key. Find the writer's niche. Then, figure out how your client, product, etc. can be of interest to them. Gone are the days of mass press releases that are one size fits all. Today's writers, whether they are tradional journalists, casual bloggers, or influential wine media, are all trying to carve out a niche. Hence, everything they write about must also fit into that niche.
pigeonofdoom
November 19, 2010 3:43 AM
Hi Wilma, top notch again!
the main problem in my humble opinion with the whole forming relationships thing nowadays is the changing demands of the public and i'm afraid to say my generation (20-35 year olds). i'm not of course saying that every single one falls into this but we don't have patience any more. we demand instant results and on the spot updates! and we want them half an hour ago! i'm a wine merchant in the UK and some of my best customers are people i meet up with on a fairly regular basis. they are people i have taken the time to get to know! and they are far more rewarding to sell to than the people of my generation who only deal with instants. i honestly believe its a generational thing, and i hope the next lot coming up rediscover the personal touch as thats where the reward lies! keep up the good work!
Bryn in the UK